Pixel Tracking

Take Control of Your Deployments with the VIVOTEK Premium Partner Portal

Date: 29-09-2025

VIVOTEK Premium Partner Portal: Surveillance Sites Management Hub

The VIVOTEK Premium Partner (VPP) Portal is designed to simplify and elevate the way system integrators manage surveillance deployments. While the Reseller Portal focuses on onboarding and licensing, the VPP Portal takes operations a step further — delivering visualized, real-time insights into end-user sites and devices.

No matter how your customers connect, the VPP Portal brings it all together. Devices managed within the portal are primarily VIVOTEK cameras, whether connected via:

  • VIVOTEK’s on-premise VMS (VSS)

  • Third-party VMS platforms like Milestone or Genetec

  • The VIVOTEK cloud platform, VORTEX

Key Features & Benefits

  • Real-Time Device Monitoring – Stay on top of device health and performance.

  • Project Management Dashboards – Centralized views that streamline operations and keep projects on track.

  • Remote Troubleshooting – Diagnose and resolve issues quickly, without the need for on-site visits.

  • Multi-Site Operation – Seamlessly manage multiple deployments from one platform.

What’s New: Event Insight – Snooze Rule

The latest update introduces a powerful feature in the Event Centre: Snooze Rules. This allows you to temporarily pause specific event rules, either for an individual user or across all users. It’s a flexible way to reduce noise, avoid unnecessary alerts, and maintain focus on what matters most.

Why It Matters

With the VPP Portal, partners gain more than just visibility — they gain control, efficiency, and scalability. From monitoring to management, troubleshooting to multi-site operations, the portal is built to help system integrators deliver smarter, faster, and more reliable service to their customers.

Contact VSP today to learn more about how the VPP Portal can enhance your surveillance site management.