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Behind the Screens: The Tech Support Team

Date: 29-05-2023

Behind the Screens: The Tech Support Team 

At VSP Security Wholesale, the heart of our operation is our dedicated Tech Support Team. This skilled group of professionals is committed to providing top-tier service, offering expert guidance and solutions to our partners and their clients.

Our team's proficiency is enhanced by key industry certifications like the MCIT and MCDE from Milestone, and the NX Operator certification. They also have a variety of other qualifications, enhancing their ability to serve diverse customer needs.

On top of their impressive skills and qualifications, our Tech Support Team is recognized for their promptness, achieving a very high call response rate weekly. VSP provide onsite support when necessary and even offer prestaging for servers and systems for a seamless installation process.

Our Tech Support Team prides themselves in their ability to adapt and respond to a broad spectrum of queries and challenges. Whether it's providing assistance for system configurations or troubleshooting complex technical issues, they consistently deliver high-quality, custom solutions that meet the unique needs of each partner and client.

Our Tech Support Team embodies VSP Security Wholesale’s core principles of partnership, flexibility, and commitment to service. They are the backbone of our operation, instrumental in driving customer satisfaction and trust.

 Contact us to find out more: 1800 228 828